Privacy Policy
Effective January 1, 2026
Elite Laguna Niguel Concrete & Masonry, lagunaniguelconcreteandmasonry.com, sales@lagunaniguelconcreteandmasonry.com
What this policy covers
Last updated November 11, 2026.
Elite Laguna Niguel Concrete & Masonry is a masonry contractor in Laguna Niguel, CA. This policy explains what information we collect through our website and when you contact us, how we use it, how long we keep it, and what you can ask us to do with it.
It applies to every page of our site, starting with our home page, and to the details you give us when you call, fill out our form or ask for an estimate. You can read more about who we are on our about page.
Information you give us
When you fill out our contact form or call us, we collect what you choose to share. That's usually your name, phone number, email address, the address of the property, and a description of the work you're thinking about.
If you send photos of a wall, a chimney or a driveway, we keep those with your request so our crew knows what to expect before we come out.
Our contact form is run by an outside form service. What you type goes to that service and then to us, and we use it the same way we'd use a phone call.
Information collected when you visit the site
Like most websites, ours collects some basic information automatically when you visit. This can include your browser and device type, the pages you look at, how long you stay, the site that sent you here, and a rough location based on your internet connection.
We use this to see which pages people find useful and to fix anything that isn't working. It doesn't tell us your name, and we don't try to match it to you.
Cookies and analytics
Cookies are small files your browser stores so a site can remember a visit. We use them to keep the site running properly and to count visits through analytics tools.
You can block or delete cookies in your browser settings. The site will still work for reading, though a form or other feature may not behave as expected if cookies are fully blocked.
Some browsers send a "do not track" signal. There isn't one agreed standard for how sites should answer it, so our site doesn't change what it does when it receives one.
How we use your information
We use what you give us to get back to you, schedule an estimate, plan and do the work, send invoices and follow up after the job is done.
We use site visit information to understand how people use our pages, so we can make the site clearer and easier to use.
We don't sell or rent your personal information to anyone. We also won't hand it to other companies so they can market to you.
Who we share it with
We share information only when the job or the website needs it. That includes the companies that host our site, run our contact form, provide analytics, and handle our phone and email.
If a supplier or another trade has to be involved in your project, we pass along only what they need to do their part, such as the job address.
We'll also share information if the law requires it, or if we need to protect our rights or someone's safety.
How long we keep it
If you ask about a job and it doesn't go ahead, we keep your details only as long as it's reasonable to follow up, and then we delete them.
If we do the work, we keep the job records, such as the address, the scope, photos and invoices, for as long as we need them for warranty questions, taxes and legal requirements.
Site visit information is kept in summary form by our analytics tools and isn't used to identify you.
How we protect it
We take reasonable steps to keep your information safe, and we limit who on our team can see it to the people who need it for your job.
No website, phone system or email account is perfectly secure, so we can't promise that information sent online will never be exposed. If you'd rather not send something through the form, call us instead.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. We may need to keep some records if the law or an open job requires them, and we'll tell you if that's the case.
If we've contacted you by email or text and you'd like us to stop, tell us and we will.
Depending on where you live, including California, state law may give you more rights over your personal information. We'll honor the requests that apply to you, and we won't treat you differently for making one.
Children's information
Our site is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.
Changes to this policy
If we change how we handle information, we'll update this page and the date at the top. The version posted here is the one that applies.
Questions or privacy concerns
If you have a question about this policy, want to make a request about your information, or think something has been handled wrong, reach us through our contact page or call (949) 312-6076.
We answer the phone Monday through Friday from 7 AM to 9 PM, and Saturday and Sunday from 6 AM to 9 PM, and we reply to messages within 1 business day.