Terms and Conditions
Effective January 1, 2026
Elite Laguna Niguel Concrete & Masonry, lagunaniguelconcreteandmasonry.com, sales@lagunaniguelconcreteandmasonry.com
Accepting these terms
These terms apply when you use this website or ask Elite Laguna Niguel Concrete & Masonry for an estimate or for work on your property. By browsing the site, sending us a request through the contact page or calling us, you agree to them.
If you don't agree with these terms, please don't use the site. When we sign a written contract with you for a specific job, that contract governs the job, and these terms fill in anything it doesn't cover.
What we do
Elite Laguna Niguel Concrete & Masonry is a masonry contractor in Laguna Niguel, CA, and also does concrete work. We handle work such as foundation repair, chimney and brick repair, tuckpointing, retaining walls, block walls, pavers, walkways, stone veneer, fireplaces and outdoor kitchen masonry for homes in Laguna Niguel and the cities around it.
The service descriptions on our home page and elsewhere on this site are general. They explain the trade, and they don't promise a result for your property. What we'll do on your job is whatever the written estimate or contract for that job says. You can read more about how we work on our about page.
Estimates and pricing
Our estimates are free and on-site, and asking for one doesn't commit you to anything. We give you the estimate in writing so you can see the scope of work and the price before you decide.
An estimate is based on what we can see and measure at the visit. Masonry and concrete work sometimes turns up things nobody could see beforehand, like a cracked footing, rotted framing behind veneer, buried pipes or poor soil. If that happens, we stop, show you what we found and explain what it changes, and we don't do extra work or charge for it until you've agreed to it in writing.
Any pricing you see on this site is general information and isn't an offer. The price for your job is the one in your written estimate or contract, and it holds for the period stated there.
Scheduling and cancellation
We set a start date with you when you approve the job. Start dates and timelines can move because of weather, material deliveries, permit and inspection timing, or conditions we find once the work is open, and we'll tell you as soon as we know a date is changing.
You need to give our crew safe access to the work area on the scheduled days and let us know about pets, gates, sprinklers, buried lines or anything else on the property we should plan around. If we can't get in on a scheduled day, we may have to move your job to the next open date.
If you need to cancel or reschedule, call us at (949) 312-6076 as early as you can. Your written contract explains your right to cancel and any cost for materials already ordered or work already done, and any cancellation right that California law gives you applies no matter what these terms say.
Payment
Your written contract sets the payment schedule, including any deposit, progress payments and the final payment. We'll go over it with you before you sign, so you know what's due and when.
Payment is due on the dates the contract gives. If a payment is late, we may pause the work until it's paid, and we'll talk with you first because we'd rather sort it out than stop a job halfway through.
Our work and warranty limits
We stand behind our work, and satisfaction is guaranteed on every job. If something isn't right, call us and we'll come back and look at it. Any written warranty for your job is spelled out in your contract, along with what it covers and for how long.
Masonry and concrete are natural materials, so some things aren't defects. These include small hairline cracks from normal curing and settling, slight color differences between batches of brick, stone, mortar or concrete, and efflorescence, which is the white powder that can show up on masonry as it dries. We don't warrant damage caused by ground movement, earthquakes, flooding, tree roots, poor drainage we didn't install, other people's work, misuse or loads the work wasn't built for.
Product warranties from the makers of the materials we install come from those makers, not from us, and we'll pass along whatever paperwork they provide. Apart from any written warranty in your contract and any warranty California law requires, the information on this site is given as is, without other warranties of any kind.
Limits on our liability
We're licensed and insured, and we're responsible for the work we do. To the extent the law allows, Elite Laguna Niguel Concrete & Masonry isn't liable for indirect or consequential losses tied to a job or to this website, such as lost use of your property, delays caused by things outside our control, or decisions you make based on general information on this site.
Where the law allows a cap, our total liability for any claim about a job is limited to the amount you paid us for that job. Nothing in these terms limits liability that California law doesn't allow us to limit.
Using this website
The articles, photos and descriptions on this site are general information about masonry and concrete work. They aren't engineering, legal or permit advice for your property, and you shouldn't rely on them in place of an on-site look at the job.
The text, photos and design of this site belong to Elite Laguna Niguel Concrete & Masonry or are used with permission. You can view and share pages for personal use, but please don't copy them for commercial use without asking us first.
Resolving disputes
If you're unhappy with anything, call us first at (949) 312-6076 or reach us through the contact page. Most problems on a job get settled with a conversation and a return visit, and we'll work in good faith to fix it.
If we can't settle it that way, either of us can take it to a court with jurisdiction in Orange County, California, unless your written contract sets out a different process. You also keep any right California law gives you to file a complaint about a contractor.
Governing law
These terms, and any job we do for you, are governed by the laws of the State of California.
Changes to these terms
We may update these terms from time to time, and the version posted on this page is the current one. Changes don't affect a contract you've already signed with us unless we both agree to it in writing.
Questions about these terms
If anything here is unclear, ask us before you sign anything. Call (949) 312-6076, Monday through Friday from 7 AM to 9 PM and Saturday and Sunday from 6 AM to 9 PM, or send a message through our contact page, and we'll reply within 1 business day.